If you have not already done so, connect the AC adapter to the ThinkPad and plug the other end into an electrical socket. To reset your device, plug your device into a power source.Shut down your ThinkPad. Note: The device will not reset while running on battery power. It will also enable S Mode.Ĥ. Select the preferred method of Windows reinstall. This reset method will completely wipe the device and remove all Windows updates. Select Troubleshoot, then select Reset this PC and follow the prompts to reset your device. Note: Alternately, you can also preform a Factory data reset but selecting Restart Now under Advanced Startup. It is recommended that you save (backup) important data before proceeding.Ģ. Select the Recovery tab, then select Get started under Reset this PC. It will permanently erase all personal data, preferences, settings and content such as pictures, ringtones and apps that are saved to the device. Also, if you have previously disabled S Mode, it will keep S mode disabled. Note: A Microsoft Reset will completely wipe the device, but keep all Windows Updates after the Reset. To Factory data reset your device, from the Settings screen, select Update & Security. This will erase all data on your device and restore it to factory settings. If a restart does not resolve your issue, you may need to perform a Factory data reset (Master reset). Note: Resetting your network settings deletes previously associated Wi-Fi networks, security passcodes, Bluetooth devices and cellular network data settings.ģ. Select the Status tab, then select Network reset.ġ. From the home screen, select the Start icon then select the Settings icon.

If you are having connectivity issues, you can try resetting your network settings. Note: If you are unable to power your device off or if it becomes unresponsive, press and hold the Power/Lock button for about 10 seconds until it reboots.ġ. Select the Start icon, then select the Power icon. If a power cycle does not resolve your issue, perform a device restart.

To turn the device back on, press and hold the Power/Lock button on the keyboard until the screen lights up. Power your device off by selecting the Start icon > Power icon > Shut down.

Power cycling your device is the first step. There are multiple ways to reset your device if you are experiencing issues.

Laptop hard reset lenovo